Companies must balance economic results and social roles

29th January 2026 – ROUNDTABLE: Industry 5.0 in Theory and Practice: What have we learned, and what’s next?

An interactive online roundtable, bringing together leading voices from the EU HORIZON projects AI REDGIO 5.0, BRIDGES 5.0, PROSPECTS 5.0, SEISMEC, SKILLABILITY, and UPSKILL to explore the evolving landscape of Industry 5.0.

Nowadays, customers expect continuous improvement of products and services in an increasingly competitive market. From the point of view of enterprises, not only the economic result becomes important, but also the demonstration of the organization’s social role and the way it treats both consumers (external customers) and employees (internal customers). Their awareness means that companies must listen to the preferences and tastes of customers and their changing lifestyles.

Source: M. Abouhawwash, J. Rosak-Szyrocka, and S. K. Gupta, Aspects of Quality Management in Value Creating in the Industry 5.0 Way, 1st ed. Boca Raton: CRC Press, 2024. doi: 10.1201/9781032677040. Available: https://www.taylorfrancis.com/books/9781032677040. [Accessed: Oct. 17, 2024]